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PMO / Project Manager - Banking
- Location Birmingham
- Job-type Full time
- Salary £300 - £350 per day
- Discipline ConsulTech
- Reference CR/005106_1614941019
PMO / Project Manager - Banking
Market Rate (initial 6 months)
Birmingham or Sheffield
We are looking for a PMO / Project Manager - Banking for a top tier bank based in either Birmingham or Sheffield.
The ideal PMO / Project Manager - Banking will have experience within customer experience, with the customers being internal stakeholders.
You will be part of the IT Infrastructure Delivery team so experience with IT projects will be a significant advantage.
This role is responsible to lead some or all of the following Customer Experience deliverables:
- Customer Experience Insights
- Customer Journey Tracking and Reporting
- User Communications, Marketing, and Customer Surveys
- IT Express Centre Improvements
- End User Training - Best Practices & Tips
With primary focus on:
- Focus on survey consulting, design, and administration of internal technology surveys
- Support, plan and coordinate administration of concurrent surveys
- Apply survey best practices, measurement strategies and research analysis
- Prepare data visualization to support key findings
- Prepare fact sheets on survey findings, sampling methodologies, and analysis conducted
- Present survey findings and analysis to key stakeholders