SAP SE and Accenture have announced they are co-innovating and co-developing the new SAP Cloud for Utilities solution to help companies more effectively manage business processes and customer experiences.
The initiative aims to elevate energy transition and customer experiences, helping companies quickly adapt and thrive in changing times.
“SAP Cloud for Utilities is our strategic cloud solution, designed to support lead-to-cash processes that can enable utilities to capture new opportunities and develop fresh business models in the dynamic market for innovative commodity and non-commodity products,” SAP Industries co-president Peter Maier said. “The industry needs to create great customer experiences with integrated solutions for short time to market and low cost to serve.”
SAP Cloud for Utilities will be an end-to-end integrated solution born of Project Elevate, announced in May 2019. The solution is designed to be deployed in a cloud or hybrid environment to help utility companies automate sales processes, freeing up more resources to create meaningful customer experiences that can result in loyalty and revenue.
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Source: Smart Energy International